Pay housing loans online

Getting Started

• To enable online payments, you will firstly need to have a PIN number issued by the housing department of Clare County Council. You may have already received a PIN in the post but if you haven't then you will need to request one.
  To request a PIN or contact the housing loans section with any queries please telephone: (065) 6846334 or email: loans@clarecoco.ie
  
  
• If you have already received a PIN from us in the post, then you are ready to sign up and register for online payments at  www.mycoco.ie. Signing up is easy and you will be guided through the step-by-step process. If you are having any problems please refer to the MyCoCo Step by Step Registration Guide [PDF,1.5MB] or contact loans@clarecoco.ie

Are you fully registered and ready to pay online?

• If you are already registered on MyCoCo you can Pay Your Loan Online.
• You will require your email and password to access your account.

Frequently Asked Questions

What services are available online?

•  Pay your loan online.
•  View your statements & transactions history.
•  View your Account Manager contact details.

What do I need to use this service?

• A PIN number from the housing department to setup your account initially.
• Your loan customer number. This is an 8-digit number and is available on your statements, or contact the housing loans section directly.
• Email address and password.
• A valid Laser (Debit) card, Visa/Delta or Mastercard.
  
  Note: Shared ownership customers have a separate rent customer number and PIN.

How to use this service

If you wish to pay your loan online please log in to the following link and use your email address and password Pay Housing Loans. The MyCoCo payments system will return your transactions and payments history.

What kinds of cards can I use?

All major credit and debit card types are accepted such as Visa/Delta, Laser and Mastercard.
Minimum Payment is €10. Payments to accounts will be updated within 2 working days.

What about privacy and security?

All financial transactions are processed by GlobalPayments (formerly Realex), a recognised third party internet financial service which provides a secure environment to protect your transactions.  Your credit/debit card information is not transmitted outside the secure site. For more information you may view Realex Privacy Statement.

What about Refunds?

If a housing loan payment has been paid in error or has been receipted twice, a refund may be arranged.  An application for a refund should be made to the housing loans section at loans@clarecoco.ie