Pay by app privacy notice

1.0 Purpose of the processing 

Personal data is gathered as part of the cashless payments for parking service in order to enable the convenience of cashless payments for public parking whether on streets or in Council car parks.  The Council is obliged to protect such personal data in accordance with the Data Protection Act 2018 and the provisions contained in the General Data Protection Regulation (GDPR).  The purpose of the processing of personal data under this project is to:

• Enable the public to avail, if they wish to do so, of cashless parking payments via the Park Magic app.  Park Magin is the company contracted to deliver the cashless parking payments service on behalf of Clare County Council.

2.0 Legal basis for the processing of personal data for the cashless parking service

The legal basis to process personal data in the case of parking permits is the following:

• The legal basis derives from Article 6 (1) of the GDPR - processing is necessary for the performance of a task carried out in the public interest or in the exercise of an official authority vested in Clare County Council.  The office authority in this case derives from Section 65(1) and 65(2)(b) of the Local Government Act 2001 and Section 159(1) of the same Act; and Section 101 of the Road Traffic Act 1961 and Section 36 of the Road Traffic Act 1994.
• Article 6(1)(a) the data subject has given consent to the processing of their personal data for one or more specific purposes.  The cashless payments service is a voluntary service that data subjects can choose to use (or not).

3.0 The categories of personal data concerned

Personal data processed is:

• Name, credit or debit card details, vehicle registration number, email address and mobile phone number

4.0 Processing and recipients of the data

Access to the data is limited to the company engaged by Clare County Council to provide the service (Park Magic Mobile Solutions Ltd) and limited to personnel within the Transportation Department of the Council will have access to some of the data (registration number and whether a payment has occurred) for the purposes of managin and administering traffic and parking.

• Third party access to personal data is not allowed, except in the very limited circumstances permitted by law.  Access requests shall be processed in accordance with the Data Protection Act 2017, the GDPR and the Council's data protection policies and procedures.

There are no plans to transfer the personal data to a third country or international organisation.

5.0 The retention period for the data

Clare County Council subscribes to the national policy for retention and destruction of Local Authority records.

Personal data linked to a parking payment is removed 18 months after a Park Magic customer has last used the system.  After 15 months of inactivity accounts will go dormant and users will receive an email from Park Magic providing them with an option to keep their account open within 3 months of receiving this email, their account will automatically be closed.

6.0 Data subjects have a range of data rights

• Right of access by the data subject
• Right to rectification
• Right to erasure (‘right to be forgotten’)
• Right to restriction of processing
• Right to data portability
• Right to object and automated individual decision-making

Council’s data access request policies and procedures are available on www.clarecoco.ie or please contact dpa@clarecoco.ie.   

7.0 The right to lodge a compaint with the supervisory authority

If you are not satisfied with a decision on your request for access to data or have concerns about personal data processing, you have the right to make a complaint to the Data Protection Commission, Canal House, Station Road, Portarlington, Co. Laois, Ireland. Before doing so it is recommended that you contact Clare County Council (DPA@clarecoco.ie) to establish the circumstances. We may be in a position to resolve the problem in a timely manner. 

The Data Protection Commission website www.dataprotection.ie has further details and the forms that are required to be completed if you wish to raise a concern or make a complaint.

8.0 Contact details for the data controller and data protection officer

The identity and the contact details of the controller:

Clare County Council,
New Road,
Ennis,
Co. Clare
Telephone: (065) 6821616
Email: trafficteam@clarecoco.ie 
Website: www.clarecoco.ie

The contact details of the data protection officer:

Data Protection Office
Telephone: (065) 6846405
Email: DPA@clarecoco.ie

 

 

Page last reviewed: 22/05/25

Content managed by: Corporate Services Department

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