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Immigration Advice

Clare Immigrant Support Centre [CISC]

CISC provide Orientation information sessions, Family and individual casework, Liaison with Department of Justice , Social Protection and other state agencies, Support to agencies/groups, and outreach sessions.

The team can be contacted on (065) 6822026 or by email at 


Citizens of Ukraine do not need a visa to travel to Ireland. You also do not need proof that you have a COVID-19 vaccine, and you do not need to take a COVID-19 test before you arrive.

If you do not have a current passport, you can use another form of identification to travel to Ireland (for example, national ID card, expired passport or birth certificate). The Irish Government has asked airlines to accept these documents.

If you are travelling with family members who are not Ukrainian citizens, they may need a visa to come to Ireland.

You can read frequently asked questions from the Irish immigration authority, called Immigration Service Delivery (ISD), for visa and immigration information.

The Irish Refugee Council also has information on coming to Ireland in Ukrainian.

Immigration and International Protection

When you arrive in Ireland, you should go to the reception hub. Currently there are reception hubs at Dublin Airport and Rosslare Port. Ukraine Support Centres have also opened in Dublin, Cork and Limerick. More information on Support Centres available online.

You will give your details and you will get a letter confirming that you have residence in Ireland under the Temporary Protection Directive from the reception hub in Dublin Airport. Staff can also help you to get somewhere to stay if you need it and help you to access financial support (money).

Temporary Protection Directive

The EU, including Ireland, is using the Temporary Protection Directive. This means that you can work and access services and benefits without making an application for international protection (refugee status). This applies to:

  • Ukrainian citizens who lived in Ukraine before 24 February 2022
  • People who had refugee status (or another type of international protection) in Ukraine
  • Stateless people who lived in Ukraine before 24 February 2022
  • Family members of the people above if they were living in Ukraine before 24 February 2022

It also applies to people who had a permanent Ukrainian residence permit who lived in Ukraine before 24 February 2022, and who cannot safely return to their countries.

You will get permission to live in Ireland for one year under the Temporary Protection Directive. Your permission may be extended after that. You will get a letter confirming that you have residence in Ireland under the Directive from the immigration officer in Dublin Airport.

I have not received a temporary protection letter

If you did not get a permission letter at the airport, you can get it at the Ukraine Support Centre. For more information on Support Centres, see below.

Ukrainian Support Centres

You can get information and help at a Ukraine Support Centre. The centres are currently available in Cork, Limerick and Dublin.

  • Dublin (map): Dublin 8 Intreo Centre, Guild Building, Cork Street, Dublin 8, D08 XH90
  • Cork map): Cork City PSC and PPSN Centre, Department of Social Protection, Hanover Street, Cork, T12 PX62
  • Limerick (map): 2nd Floor, Riverstone House, 23-27 Henry Street, Limerick City, V94 R7YE

At a centre, you can get information about social welfare, immigration and housing. If you did not receive your temporary permission letter when you entered Ireland, you can get this letter at the Ukraine Support Centre in Dublin.

Representatives from organisations that give information and advice, including the Citizens Information Service, are available. Information is available in Ukrainian.

Information on opening hours is available on

Registration and Irish Residence Permits

All citizens from outside the EU/EEA who are 16 or over must register and get an Irish Residence Permit. Instructions on how to do this will be available soon. The Irish immigration authorities have frequently asked questions for Ukrainians in Ireland.

Ireland's Response to the situation in Ukraine

Find information for Ukrainian citizens, Irish people in Ukraine and information for businesses affected by the sanctions of the European Union online.

EUAA OECD Surveys of Arriving Migrants from Ukraine

On 11 April, the European Union Agency for Asylum (EUAA) in partnership with OECD launched the Surveys of Arriving Migrants from Ukraine (SAM - UKR).

The goal of this project is to collect data directly from displaced people fleeing the war in Ukraine into the EU, on their journey, vulnerability, needs, future aspirations, registration process, family situation and current situation.

The first factsheet, based on responses to the survey between 11 April, 2022, and 10 May, 2022, is available here.

The second factsheet, based on responses to the survey between 11 April, 2022, and 7 June, 2022, is available here.

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